Please fill out the request form and
send your media to one of
our location. Due to the delicate nature of storage media, we
recommend the following packing instructions.
avoid any additional damage during shipment.
Careful packaging is needed.
Pack the media in a box with bubble
foam, You must
It is advice to use EMS, DHL
,UPS or Federal Express
Ship your media to the nearest
collection center :
We provide a firm quote and time estimate.
If you do not accept
the quote, there is no charge. Time and price decide the cost of
the recovery service.
Once you have approved the quote, our team continues
your media to complete the recovery. Customer Service will contact
you. A directory list of files recovered and files damaged will be
provided for your final approval. If recovery is not possible or the
required files have not been recovered, there is no additional charge.
If the recovery is successful, we will
confirm your choices of Data
preparation to the selected media. For example, buy a new harddisk
or CDROM to store the data. We will require payment before data
and/or media is arrived the customers.